All Nommi FAQs
🧸 About Nommi Toy FAQs
Are Nommi plush safe for kids under 3?
Yes! All Nommi dolls are:
✔ ASTM F963 & EN71 certified
✔ Hypoallergenic stuffing
✔ No small detachable parts (safety eyes & embroidered details)
Pro tip: Adults love collecting them too—display them on desks or shelves for a daily dose of cute!
Can I choose a specific Nommi doll instead of getting a blind box?
For now, Nommi blind boxes are all about the fun of the unknown! But if you fall in love with a specific design, keep an eye on our "Mystery Unboxed" section—we sometimes release open-box singles (with slight packaging wear but is new) of popular dolls. Sign up for our email list to get first dibs！
What’s inside a Nommi blind box? Are the dolls random?
Each Nommi blind box is a sweet surprise! Inside, you’ll find 1 adorable Nommi doll (4 x 3 x 7.1 inches tall) from our "Cuddly Crew" series—think cookie-shaped bears, starry bunnies, or donut-themed cuties. The dolls are randomly selected, but don’t worry: every design is super cute, and there are no "duds"! Keep an eye out for ultra-rare "Glitter Nommis" (only 1 in 50 boxes) for extra sparkle.
Do you offer bulk orders of Nommi blind boxes (for parties or gifts)?
Yes! Whether you’re throwing a birthday party or need cute favors, we offer bulk discounts: 10+ boxes get 10% off, 20+ get 15% off. Email service@nommitoy.com with your order size, and we’ll hook you up—we even add free Nommi stickers for extra smiles!
🛩️About Shopping FAQs
How long does shipping take for Nommi blind boxes?
We ship worldwide for free! For US orders, standard shipping takes 8-10 business days; international orders take 12-14 business days. You’ll get a tracking number as soon as your box ships—so you can watch it hop to your door!
Why did I get duplicate dolls?
Randomness is part of the fun! Dupe rate is ~15%. Join our Trade Hub (Discord/Facebook) to swap with other collectors.*
🔙About Returns FAQs
What if my Nommi arrives damaged?
Contact our Cosmic Support Team within 7 days with:
service@nommitoy.com
Order number + "Damaged Nommi" in subject
Photo/video of issue
We'll send a replacement or store discount!
Can I return or exchange a blind box if I don’t like the doll inside?
Since blind boxes are all about surprises, we can’t accept returns or exchanges for "wrong design" regrets—part of the fun is loving whatever Nommi picks you! But if your box is unopened and you change your mind, we offer a 30-day refund (minus shipping) as long as the packaging is sealed. Just shoot us an email, and we’ll guide you through it.
Can I return opened blind boxes?
The blind box has been opened and the Nommi has already recognized you as the owner. Sorry, we can't replace it for you, but you can claim a new Nommi. Tips (order discount code: AS25)